How can I protect myself or educate my elderly parents against fraud or scams?

Scammers may attempt to use your concerns related to COVID-19 to get personal information from you or to gain access to your accounts. Beware of fraudulent websites, phone calls, emails, and text messages claiming to offer […]

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What should I do if I receive an email offer to refinance my mortgage loan? Should I respond directly to the email or click on any provided links?

If you are unsure of the legitimacy of any apparent bank email or other communication you receive, you should contact your bank directly via reliable channels (e.g., telephone number on the bank's own website or on a recent […]

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