File an Appraisal Complaint
The Interagency Appraisal Complaint Form can be used by an appraiser, other individual, financial institution, or other entities to file a formal, written complaint about an appraisal-related issue, such as a failure to comply with the appraisal independence standards or the Uniform Standards of Professional Appraisal Practice or USPAP.
30-Minute Time Limit
For security, our online form will time out after 30 minutes of inactivity. If you stop working on the form for 30 minutes or more, the information you entered may be lost. To avoid this, gather all the information you need before starting.
The online complaint form accepts a maximum of six attachments. If you have supporting documentation, please include it as attachments to your complaint. Each attachment is limited to 5 MB in size. File types that are allowed are PDF, DOC, DOCX, TXT, MSG, CSV, EML, TIF, JPG, JPEG, PNG, SVG, XLS, XLSX, and HEIC. Do not include your social security number.
Questions about how to file an appraisal complaint?
After You Submit a Complaint
- What happens after I file a complaint?
- Check the status of an existing case
- If you've already received a written response from the OCC’s Customer Assistance Group and our response to your complaint fails to address your issue(s) or you are not satisfied with our response, you can file an appeal.