Is the bank required to send me a monthly statement on my checking or savings account?

Yes, in many cases. If electronic fund transfers (EFTs) can be made to or from your account, banks must provide statements at least monthly summarizing any EFTs that occurred each month. The statements include information […]

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Can my bank change my deposit account statement cycle date?

Generally, yes. Review your account agreement and other disclosures for policies specific to your bank and your account.

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My bank stopped providing withdrawal receipts. Is this legal?

In cases not involving automated teller machine (ATM) withdrawals, bank policy may in part determine whether the bank provides a withdrawal receipt. You should contact your bank for more information. For ATM withdrawals, […]

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Am I entitled to get my canceled checks with my bank statement?

Banks are not required by law to return canceled checks. If you receive your checks or copies of checks, it's usually because of your account agreement and your bank's policies. Depending on your account agreement or the […]

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How long must a bank keep canceled checks / check records / copies of checks?

Generally, if a bank does not return canceled checks to its customers, it must either retain the canceled checks, or a copy or reproduction of the checks, for five years. There are some exceptions, including for certain […]

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How long must banks keep deposit account records?

For any deposit over $100, banks must keep records for at least five years. Banks may retain these records for longer periods if they choose to do so.

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