Office of the Comptroller of the Currency - U.S. Department of Treasury
  • Home | 
  • Skip to Main Content
  • About Us | 
  • Contact Us | 
  • En Español | 
  • Dictionary | 
  • Site Map | 
Change font size: A A A
Office of the Comptroller of the Currency
Home  >  Get Answers  >  Credit Cards  >  Pre-Authorized Payments
breadcrumb end

Answers about Pre-Authorized Credit Card Payments

Select from the following questions about pre-authorized credit card payments, charges, and withdrawals.

  • I cancelled a product after the free trial period, but the merchant keeps charging my credit card account each month. The bank says to resolve it with the merchant. What should I do?
  • I closed my credit card account, but the bank continued to accept pre-authorized withdrawals (such as charges from my insurance company). Why won’t the bank stop accepting these charges?
  • Home
  • Get Answers
    • Asset Management
    • Bank Accounts
    • Consumer Loans
    • Credit
    • Credit Cards
    • Insurance
    • Mortgages
    • Other Topics
  • Who Regulates My Bank?
  • File a Complaint
  • Consumer News
  • Additional Information

Phone: 800-613-6743
TDD Number: 713-658-0340
TTY: (800) 877-8339 (via a relay service)


Accessibility | Web Privacy Policy | Web Site Policies | Contact Us | Office of the Comptroller of the Currency | Department of the Treasury
USA.gov | No Fear Act | Freedom of Information Act | En Español | Contact Webmaster